Over worked, unappreciated - Sales Representative ADT Employee Review

1.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

your time is flexible...SOMETIMES some say work life balance is good. I don't see it.

Cons

chargebacks you are your own, sales rep, customer service, technician, billing, fire putter outer. You will wear many many hats. eventually you will be burnt out dont look to retire from here. sales is a revolving door. you'll probably just stick around for the training pay and then you're gone. sales has no say it what goes on.

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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