I love ADT - Emergency Dispatch Operator ADT Employee Review

5.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay The training is one of the highlights. It's amazing. Treats employees fairly and with respect They make all of the rules clear Easy to move up in the company Way too many things to name

Cons

All the cons are no different than any other job The hours are long, but they have part time. Boring/Repetitive work A lot of the customers are rude

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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