Horrible place to work - Anonymous employee ADT Employee Review

1.0
Jun 17, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was a Work From Home position

Cons

The worst job I’ve ever had …. This billion dollar company doesn’t care about the front line employees…. From training (which was horrible) to actually doing the job . Management doesn’t have a clue. No one does the same thing. There are way to many gray areas

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5.0
Mar 24, 2026
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Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
May 20, 2026
Recommend
CEO approval
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Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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