ADT cares more about squeezing every last dime out of potential profits than its employees or customers... - Anonymous employee ADT Employee Review

2.0
Oct 6, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, uncapped commissions

Cons

Company structure constantly changing, commission earnings are dependent on a series of events that are often out of the rep's control, numbers driven with little rep praise, little care for customer service, poor communication between representatives and installation department

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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