“Not a job for single employees or employee with a family” - Residential Sales Representative ADT Employee Review

2.0
Oct 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Autonomy, set your own schedule, potential to make uncapped commissions, benefits,401k match is dollar for dollar

Cons

100% commission, leads provided are disproportionally given to reps(favoritism), mgmt takes leads away from rep unless rep has 1 self generated sale of his/her own PER week...and is not back in the lead flow until this happens(this equals no money). The company has made the expectations of a sales rep equal to ADT dealers (who fund, run/operate their own business ).

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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