its work / job - Sevice Tec ADT Employee Review

2.0
Nov 19, 2010
Recommend
CEO approval
Business Outlook

Pros

benefits are good. time off when you need it . most of the other employees are help full if you need info / help.

Cons

if you don't like how things are going just wait they will change. co structure. i like smaller co. at adt you just a number. no parts in truck. looking for numbers. if you dont have the parts you have to call around to find then meet up with person to get it that helps your numbers. dealers are a real pain in the (donkey) shoddy work customers think its us. we have to try to make it work.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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