Stay Well Clear - Residential Sales Representative ADT Employee Review

1.0
Feb 19, 2011
Recommend
CEO approval
Business Outlook

Pros

The Health Benefits are really good and the 401K

Cons

Commission only pay. System packages cost more than any other company. They dont care about keeping their loyal long term customers. High rep turmover its a revolving door, no one cares. They hire Managers from existing sales teams within the same office who already have their favorites/friends that get extra leads under the table. They promote integrity from corporate and high intolerance for retribution believe me its not true. They dont pay enough car allowance for the gas and wear and tear on your vehicle. ########## thats all they care about!

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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