A roller coaster - Residential Sales Representative ADT Employee Review

3.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Weekly pay Good benefits Casual office environment Not difficult work Top notch name recognition

Cons

Inconsistencies in billing Not the best training after QuickStart Sr management only looks at #s Drawbacks on old sales that cancel Rah rah conference calls Turnover within the company No common sense in scheduling appointments. Drive from one town to another then back to original town which are on opposite sides of your hometown can get very frustrating

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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