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      ADT

      Engaged Employer

      ADT reviews

      Mixed bag - Small business solutions advisor ADT Employee Review

      3.0
      Apr 8, 2025
      Small business solutions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible and I believe in what I sell. Earning potential is unlimited and I have co workers well over 100,000

      Cons

      I have not hit my potential for earning there. They provide almost no leads. Customer service can be bad due multiple reasons. Anytime you have a benefits question, you have to call an 800 number and talk to someone who has a very thick accent and it’s VERY frustrating.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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