Don't let them fool you; look up LoyaltyOne - Anonymous employee AIR MILES Employee Review

1.0
Sep 25, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had an amazing office space- who knows they may have run that into the ground now too.

Cons

This is their attempt at a fresh start for glassdoor reviews after the horribly rated parent company LoyaltyOne was dissolved. Read the reviews there. AIR MILES has always existed as a brand and is/was their primary business. The only thing that has changed is dropping the name LoyaltyOne and the sell-off of a sister company. Beware of this attempt to put lipstick on a pig.

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AIR MILES Response
5y
Our office remains a space where our Associates feel comfortable and inspired, however, as COVID-19 evolved into a global health concern, we made the decision to ask all Associates to work from home until further notice. With respect to your comment about LoyaltyOne having been dissolved- that is incorrect. There have been a lot of changes to LoyaltyOne and at one time, it owned and operated three programs – AIR MILES, Precima and Brand Loyalty. As such, the LoyaltyOne Glassdoor page speaks to these other programs. With LoyaltyOne undergoing several changes this past year, including the divestiture of Precima, we created a Glassdoor page specifically for AIR MILES. Over the past few years we have been more intentional about not only communicating our vision, but giving our Associates the opportunity to shape it. We encourage anyone looking to join our teams to stay up-to-date with the latest news and events on our social pages, get to know our people, and find out firsthand what makes AIR MILES such a great place to work. Dimitri Benak VP, People and Culture

Explore other reviews about AIR MILES

5.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Making people write reviews to

Cons

And Review things just to

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