Poor practices from the leadership team - Principal Resource Specialist AMS Employee Review

1.0
Apr 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible work when you' re working remote

Cons

The leadership team is not prepared for the annual performance review, they gave me the amount of my annual bonus over the phone on a quick call 1 day before the paycheck without scheduling a formal annual performance review. The numbers on my results didn't match with the actual information the client had and there was no support or follow up from the Supervisor, asked for help from HR and they redirected me to my supervisor. When I asked my leader about how the result for a bonus was calculated he didn't have the details.

avatar
AMS Response
7y
Thank you for taking the time to raise your concern. Our bonus calculations follow a standard calculation taking into account your tenure, role and performance rating. If you did not get reassurance from your supervisor about how it was calculated my team would be happy to break that calculation down for you to show how the bonus was arrived at. Having quality performance conversations is important for all our employees. Please do get in touch with your details and I or a member of my team can follow up to make sure this happens for you in the future. ruth.smyth@alexmann.com (HR Director)

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5.0
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No micromanagement Great work life balance

Cons

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1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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