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      ANDRUS

      Engaged Employer

      ANDRUS reviews

      Going down hill - Clinician ANDRUS Employee Review

      2.0
      Aug 25, 2023
      Clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Andrus’s direct care staff can be very dedicated to the children and families they work with. This requires the right guidance and support from their supervisors.

      Cons

      Andrus has no opportunity for professional growth. Andrus’s upper management does not genuinely care for their employees or clients. The leaders of the agency do not practice the Sanctuary Model. They do not attend the Red Flag meetings. They weaponize the 7 Sanctuary commitments. They leave employees with a bad taste in their mouths. The leaders of this agency have taken away housing from their employees and have left some having to travel hours to work. They have given FREE housing to leaders who make 6 figure salaries or who already have housing. The CEO is unapproachable. He is leading a group of chiefs who carry themselves in such a way that they are untouchable. Andrus does not have equal wages across the board. There is favoritism and retaliation everywhere. Employees do not feel safe at Andrus. When they ask questions they are turned away and then targeted for even bringing up their questions or opinions. Employees are not celebrated for their accomplishments.

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      ANDRUS Response
      2y
      Thank you for your valuable feedback on your time at Andrus. Your insights play a vital role in improving our work environment, both for our team, but especially for those we serve. Your perspective has reaffirmed our need to check in with management to support the practice of Sanctuary training—to encourage staff to communicate openly with management—an essential aspect of our organization. We are committed to fostering an environment where every staff member's concerns are voiced and heard. This not only benefits our team, but it also sets an important example for the community we support. At Andrus, we strive to operate as a true democracy, valuing and responding to each voice in order to achieve collective progress. While there may have been past shortcomings, we are dedicated to enhancing communication channels to ensure all perspectives are included. While we respect online expression, fostering proactive dialogue within our community is equally crucial. We encourage all staff to engage constructively during their time at Andrus. Direct communication aids in addressing concerns and shaping positive change. Social media dialogues, while valid, can impede efforts to tackle vital issues like staffing shortages—a concern we take seriously. Your reviews have an impact. Our commitment to the Sanctuary Model remains strong. We apologize if its principles were not consistently upheld in the past and we’re sorry you didn’t feel you could raise these concerns while you were here either to your supervisor or through our anonymous hotline. Your feedback reinforces its significance, and we are resolute in ensuring adherence at all levels. Change takes time, especially with new management, but we are unwavering in showcasing the positive outcomes of our ongoing initiatives. Your contributions are important, and we encourage you to continue sharing insights or suggestions through feedback@andrus.org, or by reaching out to us directly. Thank you once again for your meaningful feedback. It fuels growth and change. And we truly appreciate your continued engagement.

      Explore other reviews about ANDRUS

      5.0
      Oct 26, 2025
      Managing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaders are passionate and committed to the growth of individuals who serve our youth. Staff is caring and trained along the way to build on their skill set

      Cons

      Hard to teach staff that trauma work requires care and compassion sometimes.

      1
      1.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health insurance, beautiful campus, wildlife, diversity.

      Cons

      During my time at this agency, I see a consistent disconnect between leadership decisions and the organization’s stated core values. This contradiction creates confusion and instability for staff, and it made mistakes more likely simply because the environment lacked clarity and support. Communication from upper leadership is often vague or inconsistent. While the agency is focused on addressing fiscal challenges, the approach has included undermining the very staff hired to improve fiscal integrity. This contradiction has been difficult to understand and has contributed to a sense of disorganization. The agency upholds the Sanctuary trauma‑informed model, yet there has been little acknowledgment of the collective disturbance and parallel processes that naturally arise during times of organizational stress. Optics often appear to be prioritized over genuine trauma‑informed practice, and it is discouraging to see individuals with no clinical background making decisions that directly affect the agency’s integrity and the well‑being of both staff and clients. Ethical and moral practices are meant to be modeled from the top. Instead, upper leadership has made decisions about the treatment of families and children without adequate regard for their clinical needs. Morality in a mental health setting includes supporting the staff who show up every day, manage crises, demonstrate care and concern for the children, and understand that good treatment requires flexibility and decisions rooted in the best clinical interests of the people served. These patterns have eroded morale and moved the organization further from its mission. Prospective employees may want to explore other opportunities where staff are valued and supported in the work they do.

      2
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