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ATOSS Software SE

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Hours Wasted While Clients Rage and Customer Service Doesn't Care! - IT Consultant ATOSS Software SE Employee Review

1.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The teamwork and mutual respect within my former team were exceptional.

Cons

Customers were furious about constant calculation errors, and guess who had to take the heat? Us consultants. We were stuck explaining away glitches we had no control over, and ATOSS customer service? Laughably bad. There is no way to fix the problems ourselves, just hours wasted placating clients while ATOSS sat on their hands.

Explore other reviews about ATOSS Software SE

4.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people ok technologies decent salaries

Cons

Only 50% remote, strict policy, small benefits

2.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible time A good learning place for juniors.

Cons

Very low compensation (low salary + low bonuses + long waitlist for internal promotion). Promotion is based on seniority, not on skills and achievements. Understaffed teams. Unqualified managers / team leaders that can't make decisions or plan in advance. Outdated processes.

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