Once promising company is now a Disaster - Anonymous employee AbsenceSoft Employee Review

1.0
Apr 13, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New empty office and snacks.

Cons

Poor Leadership/Toxic Culture Let me tell you a story, about a team... At one point the company had leaders that were respected and trusted. Non-Execs had proven themselves in leading initiatives that provided value to the customers and the company. Senior Leaders made smart and informed decisions. At some point egos at the senior level took over and the backstabbing began. Over time the qualified individuals were ignored while empty promises and "Shiny new things" were placed ahead of fixing the existing product. Eventually the capable leaders were let go in the first of two layoffs, leaving only the egomaniacs and inexperienced to lead. The toxic culture started when a Politician was hired instead of a manager. The Politician did what politicians do, make empty promises and eventually deliver absolutely nothing. The failure to produce should have tipped off upper management, but instead closed door meetings occurred and more lies were told. Blame was placed on the people that weren't despicable enough to play those games. Eventually each days focus was spent on trying not to get stabbed in the back or thrown under the bus. Each area of the company was affected by this in one way or another. Quality suffered, implementations of new clients stalled and revenue was lost. The individuals responsible for the decline of the company are still there, propped up only by investors money. It's only a matter of time before the doors are shut.

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AbsenceSoft Response
6y
We appreciate the feedback on this and we believe we have made some major changes across the board to help make this company successful inside and out. In doing so we just had the biggest quarter ever with 200%+ growth year over year. Signing some of the biggest deals in company history and putting us on a path to grow 4x by year-end. On the cultural side, we are adding seasoned SaaS professionals that know how to build a culture and they are putting this topic front and center. We understand that during this change it can feel a bit uneasy but that's what comes with change. This company is doing everything it can to put employees first because we know that employee health = company health. Thanks again for your feedback and please feel free to reach out if you have any questions or concerns.

Explore other reviews about AbsenceSoft

5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The culture here is excellent. I was welcomed with open arms as a new employee, and everyone is genuinely excited about scaling and trying new things. No one shuts down ideas. The new leadership really stands out. They're creative and forward thinking, but they also respect and value the people who built the strong product and got the company where it is today. It's a great balance of fresh energy and honoring what's already been built. Tons of growth opportunities since the company is actively scaling. If you want to take on new challenges and advance your career, there's room to do it. Work-life balance is a real priority. The company offers 2 company wide mental health days plus 2 additional days you can choose yourself. It shows they actually care about employee wellbeing, not just talk about it.

Cons

As with any growing company, things can move quickly and processes are still being refined. But the openness to feedback makes this feel like growing pains rather than systemic issues.

5.0
Aug 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company. Lots of future growth coming

Cons

With change comes difficulties, but overall very few cons.

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