Toxic workplace - micromanagement, awful salary not much above NMW, no autonomy and no trust - Helpline Adviser Acas Employee Review

1.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Employment stability due to being part of the Civil Service Good holiday allocation (if you get to take them Generally good colleagues to work alongside Leaving

Cons

Micromanagement in the extreme Poor benefits package Inherent discrimination built into work policies Constant calls and you are literally only a number Treated like children Bullying managers Old-fashioned management styles and ideas Do as we say, not as we do No camaradarie Very stressful job - at least 2/3 off in the office I worked in at any one time, Usually at least one because of poor treatment by managers Very little advancement opportunities No social life encouraged Not allowed to celebrate birthdays/anniversaries etc - see above about being treated like a child People crying/screaming at you all day, morning until night Can't speak with colleagues as you are stuck lon calls from first to last minute and challenged if your call does not lie within the arbitary alloted time Worst place I have ever worked

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3.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, team, location, development, projects

Cons

Small organisation limits development opportunities

2.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, recognition scheme

Cons

People are not treated equally between various offices

1
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