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Thank you for your review. We are sorry that you are feeling this way about your experience at Accelo. We’d love to address some of the points you have raised to assure you we are committed to employee experience, engagement and to give you some hope and clarity around our vision and future.
2019 was a tough year for our Success and Sales teams, there is no doubt about that. We lost leaders in Sales & Success. This put pressure on these functions and teams, which led to more attrition, very regrettably so. We are working hard to replace these roles now and have 5 vacancies listed we are looking to fill in these departments. In spite of all this, we have continued to be a strong team of approximately 100 across our three offices. Our 2020 goal is to grow our team and focus on retention.
In Q3 2019, our CEO introduced new company wide vision and values, cementing who we are, and what we are trying to achieve as a company and team, together. We are committed to making sure our team focuses on our values of care, serve, drive, integrity and fulfillment as we strive to hit company goals in line with our vision.
If any of this doesn’t make sense, or you’d like further clarification please get in touch with People Ops if you have any other comments. We value your feedback and are 100% committed to continuous improvement and engagement.