Good training but lacks necessary equipment - Customer Service Representative Activus Connect Employee Review

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Skilled managers and instructors

Cons

Does not provide equipment and you need at least 2 monitors

Explore other reviews about Activus Connect

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Comprehensive Training, and support from Trainers

Cons

I don't have any cons at all.

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Activus Connect Response
1mo
Thank you for sharing your experience! We're delighted to hear that you found our training comprehensive and that our trainers provided the support you needed to succeed. Investing in employee development is a priority for us, and it's rewarding to know that our efforts made a positive impact on your experience. We appreciate your recommendation and wish you continued success in your career.
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

you can work from home

Cons

Unfair practices abound. I started with them feb 2026 in their google rater project. They randomly laid us off saying that it was google's fault when that ended up being a lie. They love to try a fabricate reasons to let you go and the managers HATE taking accountability when they are proven wrong. They already had two MAJOR layoffs from Google so you think that they would appreciate anyone working at all. They laid off the google search rater projects and then put the same job back up on their site not even a week later. Micromanaging, have to fill out a form every time you are away for more than 5 mins . Ancient point system that they love to randomly adjust to their liking despite what the handbook says. My entire training class have already left. we have only been on the benefits projects for 2 weeks.

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Activus Connect Response
1w
Thank you for taking the time to share your experience. We are sorry to hear that your time with Activus Connect did not meet your expectations. We understand that changes in client programs and staffing needs can be challenging and may create uncertainty for team members. While project transitions and workforce decisions are sometimes influenced by client requirements and business needs, we strive to communicate updates as clearly and respectfully as possible. We also take concerns regarding management practices, workplace policies, and employee experience seriously. Feedback such as yours helps us evaluate our processes and identify opportunities for improvement. Our goal is to foster a professional, supportive, and transparent work environment for all team members. We appreciate your feedback and we'd like to discuss your experience further, please reach out to us at talent@activusconnect.com so we can review your concerns.
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