Toxic workplace - Anonymous employee AlasConnect Employee Review

- The breadth of exposure to technologies and specialties (software, sysadmin, network, infosec, facility management, outside plant design) has been good for my resume. - Scale means I don't get bored (multiple environments versus one monolithic enterprise IT structure) - Ability to actually have an "impact", not overly bureaucratic - People have a good sense of humor - Benefits package (love the PTO, 401k and health insurance)

- Can be challenging to onboard into, steep learning curve (many environments and systems), but there are good people to help with this.

Exposure, exposure, exposure. There's nowhere you'll learn quicker than an MSP, and AlasConnect takes this a step higher by allowing growth beyond one's station with documented procedures. If you live in Alaska, and especially Fairbanks... there really aren't a lot of better options. Pay is up there with the best in the state for IT, and you'll learn more here than anywhere else. Internal ticketing system is intuitive, and answers are readily available if you look for them. Thriving as a business in an easy market space.

Understaffed MSP. (Aren't they all?) You will spend the majority of your time absolutely slammed with work. Periods of drowning not uncommon. After management changes, oversight has moved from customer satisfaction goals to being largely a numbers game. The primary concern is that you churn through a quantity of work, with much less regard for quality. Poor recognition of capability.