Mission-driven company - Customer Success Manager Alice Employee Review

5.0
Oct 16, 2021
Recommend
CEO approval
Business Outlook

Pros

+ Incredible sense of mission at ActiveFence. The organization is working to help solve some of the hardest problems in Trust & Safety. There is a great sense of shared commitment to help find solutions for a wide variety of customers. We go all out for customers we're fortunate to partner with. + Strong commitment from leadership at the highest of levels to help mitigate the risk of online harm. There is also an incredible team of experts from across disciplines that are inspiring to work with and learn from. + ActiveFence has a lot of transparency and access. Everyone speaks their mind openly and feedback is welcomed. The company also has great flexibility for employees to work where they need to. + Solving hard problems in Trust & Safety is a lot of work, and everyone at ActiveFence is committed to solving them.

Cons

No key points to raise on this front. Standard aspects associated with high growth, early-stage companies.

Explore other reviews about Alice

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Very relaxed and friendly environment

Cons

No cons - great experience

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

High level clients to work with Interesting projects Opportunities to work on a range of subjects

Cons

Mid-level management doesn't know what they're doing High level management disconnected from what's happening in the company No real product, no real tech, research based service - without skilled researchers Promotional paths based on personal connections Low quality deliverables No talent retention WFH does NOT equal WLB - frequently expected to work unreasonable hours

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