The pay was above average. Co-workers are friendly and helpful, everyone had a positive attitude.
Cons
As an union job the maximum hours for a part-time teller is 1000 hour a year, as needed by the branch. For four months, I only worked 4-10 hours a week. Upward mobility is limited by seniority.
Pay is decent
Stipend for phone
Friendly employees
Hybrid work from home.
Downtown area
Cons
Vacation days only 14 a year first 5 years of starting.
Costly health insurance that goes up every year for non union members. IT is not Union here. You are at will.
Micro managers
Insane call volume
Terrible VPN connection system (majority of calls )
Top manager way too busy to help train employees.
High turnover.
Time and attendance (punching in)