1.0
Jul 29, 2025
Former employee, more than 1 year
Kuala Lumpur
Recommend
CEO approval
Business Outlook
Pros
Plenty of acting courses from a customer service manager with just one year plus experience in the company creating a great environment to navigate real workplace conflicts.
Cons
- Manager lacked experience, maturity and leadership skills - Didn’t clearly understand her team’s tasks and showed preferential treatment to her own hires, leading to uneven workloads among the team members. - Let personal biases affect professionalism, and make decision without considering merit, negatively impacting the trust within the team - Disrespectful and had poor communication skills with team members and others. - Played office politics and showed bias against colleagues in the department.