Second Family - Customer Support Specialist Arbox Employee Review

A quickly moving company that will make it big due to the dynamic and curious nature.

Not yet available all over the world

I loved the people in the US office

This whole company was run into the ground by its own founders. 100% the fault of the company to: 1. not translate Hebrew into English on MANY pages of the user interface before even considering hiring staff to sell and onboard the product. 2. not hired native English speakers to write copy for all North American customer communications. Instead, much of the copy read like it was written by Borat. 3. Customer service hours were Israeli timezone based and no effort or planning was made or enacted to ensure North American clients would have smooth IT support 4. Office was staffed on funds based on a LOAN. Everyone was onboarded and fired within the span of 3 months.