A lovely chapter in my career - Customer Success Manager Arbox Employee Review

3.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked at Arbox for more than a year. What I appreciate Arbox the most are the people and the organization's atmosphere led by the committed colleague. The product is full of potential and has an effect on the fitness audience all over the country.

Cons

1. High precent of employees churn . It seems that Arbox doest figure out yet the to retain good and motivated employees. After a year in the company, I got promoted to a different role but didn't get any raise or boost in a claim that I need to prove myself first. In 2 month, 14 employees left or got fired which effected a lot on the current employees as well. 2, Miscommunication. Everybody do everything and there are no defined boundaries between roles and departments. 3. Not quite open for changes. A lot of changes based on feelings or mangers overview.

Explore other reviews about Arbox

5.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

A quickly moving company that will make it big due to the dynamic and curious nature.

Cons

Not yet available all over the world

avatar
Arbox Response
4y
Thank you so much for your feedback! Amazing!
1.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

I loved the people in the US office

Cons

This whole company was run into the ground by its own founders. 100% the fault of the company to: 1. not translate Hebrew into English on MANY pages of the user interface before even considering hiring staff to sell and onboard the product. 2. not hired native English speakers to write copy for all North American customer communications. Instead, much of the copy read like it was written by Borat. 3. Customer service hours were Israeli timezone based and no effort or planning was made or enacted to ensure North American clients would have smooth IT support 4. Office was staffed on funds based on a LOAN. Everyone was onboarded and fired within the span of 3 months.

3
See reviews by: Helpful|Rating|Date|All