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      Armstrong Group

      Engaged Employer

      Armstrong Group reviews

      Work from home but pressure to move back into office - Call Center Customer Service Representative Armstrong Group Employee Review

      3.0
      Jul 18, 2024
      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work in multiple departments early on. Internet, cable, and phone services for free. Tuition assistant or discount. Some options to work from home (but prefer to work from the office) Great healthcare benefits.

      Cons

      No match on 401k Always busy in the call center Management micro manages too much. Not enough co workers for work load. Evening shift has to stay late if busy, but morning shift has more free time. Evening shifts have difficult time taking off. Company purposely limits time off time, making it hard to use paid time off. Doesn't promote employees within for higher level positions.

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      Armstrong Group Response
      1y
      Thank you for your feedback. We appreciate you taking the time to share your experiences and insights. We will share your sentiments with the Armstrong HR and management teams.

      Explore other reviews about Armstrong Group

      5.0
      Jun 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, autonomy to work on projects

      Cons

      PTO time is too limited I think

      2.0
      Jul 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people to work with Good benefits Decent communication

      Cons

      Not open to new ideas Will fire you with no notice or warning Seems to only keep people who fit their mold of what they're looking for- those who think differently usually get cast out Very homogenous employee demographics Terrible work/life balance, no time cards, potential time theft

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