As a writer:
This company is a content mill. No question about it.
- The time they give you to complete each piece is underestimated. You'll likely take more time than they give you to do each piece.
- They don't care about the quality of the content. They just want you to to quickly push out garbage as quick as possible.
- They have ZERO content strategy with their clients. And zero understanding of how SEO actually works with writing. They just throw up their hands and say "well whatever, just do what the client wants" even if it's way outside of basic seo understanding.
- Sloppy, unprofessional workflow. So many emails sent without attachments, wrong links and briefs, and full of typos.
- Sometimes there wouldn't even be a brief! Just an email with one sentence and no prior examples. The writer would have to follow up just to get basic information from the assigning manager. Some briefs were messy copy and pastes full of errors from what looks like a client conversation.
- A lot of time a "brief" would have missing information. You'll write the article, and then management will say that you didn't do xyz. Well, that wasn't on the brief. Then they go back and edit the brief, and you still have to take time and change your work because they failed to mention something.
- a lot of times, the editor will come back to you and say: "client wants all these additional new tasks covered" - but they don't allot you extra time for this. And it's not making an edit, it's extra content or uploading, etc that the client needs.
- There's a reason why the turn over rate with writers is so high. It's not a great place to work.
- management is sloppy and disorganized. So many mistakes all over the place. Theres no team spirit either, probably because the turn over is so high that no one sticks around long enough. Management is rough and bullish.
- they delete poor reviews and add fake reviews for themselves. It's funny, on google reviews, one of the fake positive reviews is literally from a member of management hah.
- in terms of your payment, you are paid via PayPal. BUT, they pass the PayPal fee onto the employee. They don't tell you this in your onboarding or contract, but your payment will have a PayPal fee taken off of it. No other company I've freelanced for has done this - very cheap and sneaky of them.
- just overall a horrible experience with the company. Not worth the time or the low pay.
