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      Asset Recovery Group

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      Not a place I wanted to be - Large Balance Collector Asset Recovery Group Employee Review

      2.0
      Dec 14, 2010
      Large balance collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have very good training about all aspects of collections, including laws and regulations, different situations such as bankruptcy and probate.

      Cons

      Multiple supervisors who give different answers to the same question causing confusion, certain supervisors can be very confrontational and aggressive, other supervisors know their people are making constant mistakes and do nothing to correct it. Atmosphere is very negative within the employee base.

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      5.0
      Dec 12, 2018
      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super-small 'call center' team of 5 with an office manager. We're all contractors in temp to hire roles, and everyone brings her/his own skills to the role. Right now it's primarily inbound and outbound as a last stop to keep patients from going to collections, but hopefully in time there will be more responsibilities and learning opportunities. Location is a major plus!! Inner SE Portland 2 floors above Horse Brass pub. I literally walk 3 blocks to work.

      Cons

      The only con I have is that due to HIPAA regulations (not a con) we have to go outside down 2 flights of stairs to talk on the phone. Also, no access to a nearby staff kitchen.

      1.0
      May 29, 2024
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are sustainably successful, you will be financially rewarded.

      Cons

      If you are not sustainably successful, you may be viewed as expendable.

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