Amazing work, but management approach must be improved - Anonymous employee Asylum Access Employee Review

2.0
Oct 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dedicated refugee rights NGOs with solid principles, dedicated to the cause You get excellent hands on experience

Cons

US Management seem to be focusing on global growth rather than ensuring their staff are supported and their current overseas offices are operating as well as they could be Exploitative business model - especially for local staff (who were all amazing) they are paid badly and work in high stress environments with little support and training as everything is done on a shoe-string budget. They wouldn't expect US staff to do such traumatic work on equivalent salaries with little support but is deemed acceptable in their country offices. Loss of institutional knowledge - crazy high staff turnover so continuity of work isn't great, cases are lost, clients have to deal with constantly changing advocates Combination of these factors means there isn't as much downward accountability to the populations they are serving as there should be.

avatar
Asylum Access Response
8y
Thank you for your feedback. We’re sorry that this was your experience of working at Asylum Access - we definitely strive for a supportive environment in all of our offices, for our all of our employees and are saddened to hear that we have fallen short. Asylum Access is dedicated to addressing the concerns you’ve put forth. Our 5-year global strategic plan promotes human resources improvements and operational stabilization as of the utmost priority. This includes additional training for staff and volunteers, a review of salary scales, and global investments in operations. Furthermore, we have grown our development department; fully addressing the concerns you raise will require additional resources. Indeed, we realize that in order for the organization to succeed, our foundation must stabilize and strengthen. If you would ever like to discuss your feedback in more detail, we would be more than happy to meet with you. Please feel free to reach out.

Explore other reviews about Asylum Access

5.0
Apr 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Values-based, authentic, hardworking, thoughtful place to work. Ask for what you need and assuming its mission-aligned and financially feasible it'll probably be taken up.

Cons

International work means strange hours. Hard to avoid. It's important to have strong personal boundaries.

5.0
Aug 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Asylum Access's mission is to make refugee rights a reality. We influence refugees' lives 1 by 1 and also change policies and make laws nationally and globally. Generally, I love working at Asylum Access because the mission moves me and our impact is tangible. We are a team that works hard and are dedicated to making change happen. At Asylum Access a sense of humor is also deeply appreciated. While I have felt some of the growing pains of transitioning from a start-up organization to a larger global institution, the organization continues to take important steps to ensure staff well being. The refugee rights field is small and insular and our volunteer and staff alums all over the world -it is exciting to see our alums in so many important places and continue to make a difference in human rights.

Cons

The organization is growing FAST and lots of work falls on the shoulders of a few staff and very key volunteers. I hear we will see better salaries and redistribution of roles to continue to address the symptoms of such growth and frankly, the demands of an ever growing, needy refugee population globally. It helps to have lots of PTO and a flexible work-from-home policy and knowing that the org cares about its people. Changes are being made in response to staff requests.

See reviews by: Helpful|Rating|Date|All