The company does not protect the employees from customer's false accusations. - Anonymous employee Attic Technologies Employee Review

If a customer complains about the tech, the tech is the one on trial, The customer is all ways right. The tech is forced out or laid off. When the evidence is proven that the customer has lied, just to get a low rate on her bill, the tech is still laid off. The tech is not hired back. so the training that AT&T provided is wasted. The company has a tendency to over work the personal to the extent of exhaustion. 6 to 9 days straight, 12 to 16 hour days.