Travel Agents Beware... - Travel Agent Avoya Travel Employee Review

2.0
Nov 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice software in place and nice auto email reminders for would be clients. Lots and lots of webinars, no charge.

Cons

30/70 split is the worst. I understand that Avoya does all the marketing, but I DO ALL the work. And by the way, Avoya will take YOUR clients that you brought in if the client can't reach you. That's why the successful agents with Avoya never leave their phones. They work all the time with the fear that their "somewhat loyal" clients will be gobbled up by Avoya. Be careful if you get into a contract with this company...you may lose a lot!

Explore other reviews about Avoya Travel

5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone is supportive and collaborative. Work life balance is great

Cons

Career path for growth undefined.

avatar
Avoya Travel Response
11mo
Thank you for sharing this kind review, we're happy you're pleased with your colleagues and the balance of your career and personal life. Thank you for sharing this valuable feedback and helping our team understand how we can continue to improve!
1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company culture with fun events

Cons

Extremely low wages, underpaid and and no room for growth

1
avatar
Avoya Travel Response
10mo
We are sorry to hear you are not pleased with your current pay or opportunities for growth. While we're happy to hear you appreciate our fun culture, we strive for a 5-star experience overall and take this feedback to heart. We encourage you to talk to your manager about creating a development plan as we support our team members' continuous improvement both personally and professionally. Thank you for sharing this and we hope to have the opportunity to speak with you further about your concerns.
See reviews by: Helpful|Rating|Date|All