Pros
Some pros to this position: - Great benefits through their parent company, NCE. - Some idea of how much work you have at the beginning of each month. - Flexibility in schedule, and a great PTO.
Cons
Some cons for this position: - I was told I could make my own hours, which is not the case. - There is not a lot of direction or help you can receive if your only other team member calls out. - There are lots of technical and system issues that affect your work that are outside of your control. - The manager had no idea what my job really entailed or involved while I was there. So they set really unrealistic expectations that they themselves didn't understand. - Documentation was all over the place. When you get stuck, a lot of the solutions are mostly outdated. - There is no real line of advancement or growth within the company or position. When I asked what my next role or promotion I should be striving for, my manager told me there was none.