Culture of pleasing leadership over supporting employees - Senior Manager BILL Employee Review

2.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good health benefits. - Talented, smart peers who genuinely want to do good work.

Cons

- Required RTO 3 days a week with little flexibility on which days (mandatory to go in Mon, Tues, Thurs) - The CXO extended leadership team is toxic and focused only on pleasing the SVP. Employee growth, morale, and experience are consistently deprioritized. - Employee engagement surveys are collected twice a year, scores keep declining, but leadership takes no meaningful action to improve the employee experience. - A significant amount of time is spent creating goals, but priorities constantly change, leaving teams scrambling to adjust. This leads to burnout from chasing shifting targets, and then employees are blamed when goals inevitably aren’t met. With everything treated as “high priority,” it’s unclear what the real focus actually is. - High turnover and burnout are the direct result of lack of support, unclear priorities, and leadership misalignment. - No 401k match, which is disappointing for a company of this size.

Explore other reviews about BILL

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work overall and great

Cons

Not a lot of cons at all

1.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation package is pretty great. The Supplier Growth team has a floor commission policy that guarantees commission payouts without having to close any deals.

Cons

- The "product" is terrible. They charge 6 figures to basically generate a daily excel spreadsheet that's not customizable and can pretty much only be delivered to the customer via email. It's the worst SaaS product I've ever seen - The GTM strategy is focused on how to cause more pain for the prospects to force them into a purchase rather than actually trying to offer a valuable solution that solves problems - The "solution" that is sold addresses a problem that BILL itself created - There is 0 training whatsoever, you're given a mentor and are supposed to just reach out to them every time you need help with something, which is extremely frequent because there are a million ad-hoc tasks thrown at you that don't help you progress deals in any way - There is never a Close Lost deal. If you get a no, the expectation is to "find a new path" and continuously reach out to other employees at the company

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