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      BT Group

      Engaged Employer

      BT Group reviews

      Service Desk Analyst - Service Desk Analyst BT Group Employee Review

      1.0
      Oct 27, 2017
      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shifts, mainly UK shifts and skeletal staffing for night shifts

      Cons

      Poor annual review system Favorism towards employees who belong to a particular region Unsupportive managers Lack of recognition for good performers No work life balance No leaves if you are sick and dying but people avail long annual leaves and no one questions that If you are a localite stay away from here

      Explore other reviews about BT Group

      5.0
      Jun 6, 2026
      Checkout operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      3.0
      Jun 27, 2026
      Threat analytics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people there were great.

      Cons

      The company doesn't seem to understand the current security market.

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