Never fit in - Anonymous employee BeValued Employee Review

1.0
Aug 5, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people were nice to work with

Cons

There was a culture of stats stats stats. Finished after probation due to sickness levels Was trained by someone who had an extremely heavy cold and spent 2 days fighting to get in. The culture is your sick you come to work. There were instances of people throwing up in toilet, coming back to desk and working. People were scared to take sick. I also took time off to take my disabled partner to hospital. I made this time up. In my probation review I was told maybe this wasn't the job for me if I had caring responsibilities. Obviously not mentioned in the notes. I was annoyed when I was let go. I acknowledge my sick was high but in some way feel the company culture was responsible. In my current job or jobs previous to that sickness had never been an issue. I do feel that the fact that my partner was disabled and I had caring responsibilities tipped the balance from an extended probation to a termination

Explore other reviews about BeValued

1.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely none. Was horrid from beginning to end.

Cons

Everything.. work is tedious, horrendous and repetitive and god forbid you put a caller on hold for more then 2 mins your punished.. your punished for going to the toilet too long.. management sit there and literally do bare minimum while the actually claim handlers do all the work and get treated like garbage. Lots of complaints of long time settling claims due to the outdated and poor procedures in place

2
1.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked for Loss Management Group (LMG) based in bath. The colleagues who you work with on a day to day basis are welcoming and friendly and personally I made some good friends whilst I was there. Alright as a stepping stone job, but I wouldn’t recommend this as a career. If working as a claims validator, then the support you get from the two senior validators is really good. There are no employee benefits working here.

Cons

Certain Management tended to walk around as though they were better than anyone else who worked for the company. However not all of them, from my dealings with Jeremy who at the time oversaw the running of the Bath office, couldn’t fault him as he was very approachable and friendly to speak to. The rest of the higher management only cared about themselves, the security of their jobs and did not care for the mental health of staff. Salaries are made up depending on how much management like you. There is no room to move up within the company. You can switch from role to role however there are very few salary increases available. Very stat based and target driven. Management reluctant to help when a customer is difficult.

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