employer cover photo
employer logo
employer logo

Bell Techlogix

Is this your company?

Great Culture, Great Teams, Exciting Opportunities, Positive Growth… - Lead Solution Architect Bell Techlogix Employee Review

5.0
Feb 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly, easy to get along with and are all hard-working individuals. Everyone brings something different to the table which brings collaboration, out of the box thinking, and the opportunity to learn new things. Have you worked for a company where you felt your voice was rarely (or never) heard? I know I had, but not here! Open doors… open opportunities. You have a voice, and if you have a great idea it is welcomed. The senior leadership team are all fully engaged and working very hard to drive the company forward (and in a positive direction). Great progress has already been made in such a short time and I’m excited to see what comes next. It’s an exciting time. The facility in Indy is nice, there are a number of ongoing initiatives within the company that will bring further improvements. While it is a smaller company at the moment, there is great opportunity to learn additional skills, wear multiple hats, and break down personal barriers to expand your experience as well. A full suite of benefits are offered that cover medical, dental, vision, 401K, life insurance, and critical illness depending on the options you choose. The benefits costs improved at the start of the year and should get even better as the company grows.

Cons

The company is growing and going through some change. With that brings new roles and responsibilities which can sometimes result in juggling multiple priorities however it’s a fun challenge and keeps you on your toes.

Explore other reviews about Bell Techlogix

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had the privilege of recently joining the BTL team. It's been a dream come true to join an organization that knows what the goals are and communicates them very well across the organization. Leadership is involved in long-term customer satisfaction; delivery is firing on all cylinders; employees know what success looks like; and customers are learning more and more about how we can help transform their business and become a trusted partner everyday with strong Service Delivery leadership. 11/10 stars for BTL and where we are headed!

Cons

Not a single thing at this time. And, trust me when I say -- your opinions matter and your ideas are heard.

1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The role gives you exposure to a wide range of technical support tasks. You gain hands-on experience with Active Directory, BitLocker recovery, Office 365 troubleshooting,

Cons

You are simultaneously supporting multiple high-profile Fortune 500 clients at $19/hr with no differentiation in pay. A hard 10-minute handle time is enforced on every call regardless of issue complexity — managers and L2s will enter the chat the moment you cross that threshold. There is no flexibility even when a customer has multiple unrelated issues on a single call. PTO was cut from 160 hours annually down to 80 hours, and those 80 hours cover everything — sick days, vacation, personal time. There is no separate sick leave bank. You are required to give a minimum of two weeks' notice for any PTO use, even a single hour. Do not expect a pay raise. I personally observed employees with six years of tenure who never received one. Micromanagement is severe. Every break must be requested and approved through a designated Teams channel before you can step away. You are required to post in that channel before using the restroom. If you are gone more than three minutes, a manager or team lead will message you. Taking more than two bathroom breaks in a shift is flagged and can result in a written warning.

3
See reviews by: Helpful|Rating|Date|All