Drinking the Kool-Aid - Mortgage Underwriter Benchmark Mortgage Employee Review

3.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

They make strong relationships with their branch people, so they have some great loyalty from the field.

Cons

Most of the management members and branches, have a "better than you" attitude. They expect you to keep your opinions to yourself. They do not promote women or minorities very often. At anytime senior management might call you and cuss you out on a conference call in front of several other people, or invite you to their office, talk down to you and threaten to fire you. They have a drink the kool-aid mentality, some of the branches even "advertise" this exact saying: "drinking the kool-aid". They pay below market and during years when things were great, and they talked about the company having their best years ever - they either didn't bonus or issued low bonuses.

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Benchmark Mortgage Response
2y
Thank you for taking the time to share your feedback. We appreciate your honesty about your experience. We strive to create a positive and inclusive work environment for all employees and it sounds like we've fallen short. To address some of your concerns, specifically: Compensation: We do review our pay practices on a regular basis to ensure that we are competitive with the industry. We encourage employees to speak with their manager or HR to understand their compensation plans. Promotions: We are proud to say that in 2023, over 50% of our promotions have been women, and we are partnering with NAMMBA to improve our diversity practices so that we can better serve underserved communities. We believe in providing equal growth opportunities for all of our employees, and are open to ideas that contribute to a more inclusive workplace.. Management behavior: We take concerns over how employees are treated very seriously. If you are comfortable doing so, please reach out to our HR department so we can have more details about what you experienced so that we can address them appropriately. Your feedback can help us ensure a positive and healthy work environment for all. Again, thank you for your feedback. We can't maintain continuous improvement without it.

Explore other reviews about Benchmark Mortgage

5.0
Dec 12, 2024
Recommend
CEO approval
Business Outlook

Pros

I've had the privilege of working at Benchmark Mortgage for more than ten years, and I can confidently say it's one of the best companies I've ever been a part of. As we wrap up celebrating our 25th anniversary, it's clear that the company's incredible foundation has been the key to its success. Benchmark Mortgage is more than just a workplace; it truly is a family. The entire company is dedicated to fostering a positive and supportive environment where employees can thrive. People rave about the company culture and the strong relationships among colleagues. The positive attitude and collaborative spirit make it a joy to come to work each day. I'm proud to be a part of a company that has stood the test of time and continues to thrive. If you're looking for a rewarding career in the mortgage industry, I highly recommend Benchmark Mortgage.

Cons

While we face challenges like any other business, Benchmark's resilience and the dedication of its employees have allowed us to overcome obstacles and emerge stronger. The shared mission to be the best in the industry drives us to strive for best-in-class excellence in everything we do.

1.0
Feb 27, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing positive about the company or it's current CEO, Stewart Hunter

Cons

I am former employee at Benchmark Mortgage, I was there for 11 years and for the most part it was great company to work for. But it all changed when Stewart Hunter took over as the CEO in September 2024. One day you are consider "Family" (a benchmark motto) and the next day your are kicked out like 11 years meant nothing to them. Stewart is horrible leader who belittles everyone around him. I've witnessed him call employees "stupid" and "retards" during staff meetings. He's has poor leadership skills and I feel sorry for the current employee who have to put up with him. Everyone around him is afraid of him because he's emotional unstable and lashes out if the answer is not what he wants. So he's surrounds with "YES" people, including ALL of this Executive Team. He has created a toxic work environment. It's not worth applying for a job at Benchmark Mortgage. Also, the company is always being investigated by Federal and State Regulators.

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