Would not recommend, even in this job market - Software Engineer II BentoBox Employee Review

1.0
Apr 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Cool office Really smart coworkers Unlimited PTO

Cons

- Engineers beware sprint system here is by far the worst setup I’ve experienced at a tech company. They’ve completely weaponized the point system, which killed any meaningful form of collaboration (everyone’s on a time crunch here to make sure they get enough points). Watched a lot of software engineers get burned out in just months of working here. - Fiserv acquisition destroyed what was left of this place feeling anything like a start up. A lot of the original members of Bento (now in middle / higher management positions) completely checked out. Coming in as a engineer wanting to grow in your career and then having people with a “rest and vest” mind set leading us made this job quickly start feeling like a dead end.

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BentoBox Response
3y
We are sorry to hear you did not get what you were hoping for out of your BentoBox experience. To address your comments around the sprint system and burnout, we'd like to share that our Engineering team's average monthly retention rate for the last 12 months is 97.8%. You're correct, our engineering team does work incredibly hard. On average, our teams exceed their point goals by 12% monthly. We could easily use this stat to raise the bar, but instead, we choose not to because of the exact concerns you are raising - we value our engineers very much, and preventing burnout is top of mind for us. We utilize this industry standard sprint system because we believe that better planning results in better execution. It aids in time management, holds each team member accountable for their share of the work, removes bias from performance review conversations, and of course, hopefully, ensures no one is being overworked. Thanks for hearing us out and we wish you the best of luck in your next endeavor.

Explore other reviews about BentoBox

5.0
Nov 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great time management available while working

Cons

Not much room for growth and development

1.0
Oct 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some talented and passionate teammates who genuinely care about the product and customers. The hospitality-focused mission is meaningful in theory, and a few individuals are doing their best despite constant changes in direction. The engineering talent is strong, though underutilized due to a lack of clear leadership and focus.

Cons

Frequent shifts in product strategy without clear communication or accountability. Leadership often lacks product expertise and alignment, which creates confusion, burnout, and rework. Decisions are made reactively, with little regard for long-term vision or employee input. Growth opportunities are limited—especially for those outside of leadership’s inner circle. Feedback is often dismissed or reframed in a way that makes employees question their own experience. The culture can feel performative and driven by appearances rather than genuine collaboration or respect.

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