This could have been 5 stars - Senior Underwriter Better Employee Review

2.0
Dec 2, 2021
Recommend
CEO approval
Business Outlook

Pros

My direct manager was fantastic and encouraging. Training was fast and I was able to begin production in less than 3 weeks. System is innovative.

Cons

They make a big deal about culture and the value they put on their employees, but it appears we were seen as an expense on their balance sheet. I was out of training early, independently producing all the work that was given to me (including coverage files), told by my manager that they were impressed and so happy by my work that they saw future leadership in multiple checkins, then let go with 15% of their staff citing performance. With a hire when planning to fire management style, how can Better.com expect to retain or attract top talent? How can a consumer trust a company that treats their employees this way? Just be wary, they recruited me hard to come to Better.com before this. Poor planning by senior management and I would bet they will do this again.

Explore other reviews about Better

5.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Transparent, action oriented and new ops leader is bringing fresh customer Centric ideas. Tinman is amazing

Cons

Can be chaotic and volatile but that's mortgage.

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Better Response
8mo
Thank you for the thoughtful and positive feedback! We're so glad to hear that your experience at Better has been a rewarding one. We are proud to be disrupting the mortgage industry with first-in-class technology and are excited for the road ahead! Thank you for being a part of that journey.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Individual teams show strong camaraderie and a desire to help each other and the company as a whole. Every engineer I worked with was super friendly and helpful. There are also a lot of different technologies being employed, so a good place to pick up a lot of skills.

Cons

Upper management is "profit focused" to the point of consistent downsizing and restructuring

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