Great company to work for, especially if you want to work remotely - Anonymous employee BetterGood Employee Review

5.0
Nov 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When everyone on staff works remotely, communication is key. Communication between Sales, Support, and Developers is very good here. There are set "office hours" when you are expected to work (and be available via Skype). This makes it very easy to get in touch with co-workers when needed. Staff also have regular meetings with their managers. There is flexibility if you need to adjust your hours temporarily for an appointment, and generous PTO. When you come on board, you are given all the resources you need to become familiar with the software and company.

Cons

There is the risk of miscommunication when you're not talking to someone face-to-face, but that can be mostly remedied with a phone call. (I imagine that's true of all remote-work situations.) They have procedures in place to overcome that remote-work barrier, and are always open for suggestions.

Explore other reviews about BetterGood

5.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great Team - Ability to Help Nonprofits Fill Opportunities - Good Pay - Good Benefits - Great Internal Communication - Remote Opportunities

Cons

None so far.

2.0
Apr 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

5 weeks of PTO Remote

Cons

What may appear to be a promising company from the outside quickly unravels after joining. Beneath the surface, there are serious issues with leadership, culture, and transparency. Nowhere is this more apparent than in the sales department, where turnover is alarmingly high — full teams have been dismissed within weeks. That kind of churn points to deep-rooted management problems, not individual performance. One of the key selling points to recruits is that there’s “no quota.” In reality, there absolutely are performance benchmarks — you're just not aware of them. The lack of clarity makes it nearly impossible to succeed, while micromanagement and constant monitoring create a stressful and unsustainable work environment. Leadership is inconsistent and often reactive. When the CEO stepped into a direct management role, communication broke down and morale took a hit & never recovered. Feedback became more about control than growth, leaving employees feeling demoralized and undervalued. This environment might appeal to someone comfortable with ambiguity, pressure, and high turnover. But for anyone expecting clear direction, competent leadership, and a healthy workplace culture, it’s likely to be a disappointing and short-lived experience.

1
avatar
BetterGood Response
1y
Thank you for taking the time to share your candid feedback about your experience at BetterGood. We appreciate all perspectives, even when they are difficult to hear, because they help us learn and improve. We are committed to creating a work environment based on trust, clarity, and long-term thinking, and we understand that our approach, particularly in sales, can feel different from traditional quota-driven environments. We appreciate the contributions you made during your time here and wish you all the best in your future endeavors. If you would like to provide additional feedback, we encourage you to reach out to us at humanresources@bettergood.com.
See reviews by: Helpful|Rating|Date|All