Looks great from a distance, but too toxic for long term growth - Customer Success Manager BigTime Software Employee Review

2.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

-Free lunch on Fridays -Most employees are friendly, awesome people -Cool (but buggy) product that’s easy to leverage -Really good health Benefits -Good for entry level experience

Cons

-Lack of transparency and responsibility from leadership. You’re expected to own your mistakes unless you’re at the higher management level, in which case rules do not apply. -Gaslighting & lack of initiative. Plenty of open communication between leaders and employees but 0 actual changes or improvements after those conversations. -Really low pay compared to other companies even if joining with experience -Serious lack of diversity all around but especially at the top

Explore other reviews about BigTime Software

5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The people who work here are incrdible! Honestly the greatest group of people I have ever worked with

Cons

The software can be glitchy

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BigTime Software Response
1y
Thank you for sharing your experience at BigTime. I have to agree - our people are the heart of our organization and what make BigTime a special place to work. We're lucky to have people like you on the team. Thanks for being here!
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

BigTime allows for growth and for you to make an impact. Good work-life balance.

Cons

Frequent lay-offs in recent history. Product instability plagued all customer facing teams.

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