Jun 3, 2018
Anonymous employee
BizX Response
7yThank you for your feedback here and wow, are we sorry that you had such a terrible experience @ BizX. Some thoughts on two key arguments you made:
1) Regarding the member experience. We are working to create something new, innovative, disruptive. A community that elevates the local business owner and provides a platform for them to flourish - helping themselves by helping one another. The challenge in creating a collaborative economy such as ours, is ensuring that collaboration occurs, so members can earn and spend easily. This is where the majority of our efforts go, as you likely know.
And it's not always perfect - however, I can say two things here.
First, our revenue model is tied directly to the value we deliver to members (BizX is free to join, and we only earn when our members benefit & transact), so our mere existence is proof positive that the platform delivers value to our members.
Second, hundreds of millions of dollars have been processed on the platform to date - representing members both earning and spending. So it is real - it is happening - and our mission every day is to be better.
2) Regarding the cultural challenges your reference, here is my candid reply. We're a company with deep passion and emotion tied to our mission, and this can cut both ways. We recognize, more and more, the need and obligation to breathe, step back, and take thoughtful action that not only benefits our team but by extension our community. Secondarily, we are putting in place the infrastructure to develop and retain our amazing team over time, help them reach their personal development goals, and build their careers in fulfilling ways. The result of these initiatives is that BizX is becoming a better place to work and build a career daily - and we have much more to do!
Best of luck in your future, and I hope you find a better fit!