The San Francisco Help Desk - Analytics Bloomberg Employee Review

2.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The analytics training program provides employees with an excellent foundation in market concepts. I found their Fixed Income training the best a recent grad can acquire. Additionally, there are excellent exit opportunities from what I've heard from past employees.

Cons

First, let's get the job description straight. If you choose to join the analytics program you will be a customer service representative where you will be "on queue". Quite literally called "The Help Desk" you will be treated as if you work at Comcast and will solve client inqurires (usually 3 at a time). Questions could include but are not limited too: "CALL ME" "My launchpad is broken" "Can you confirm the IPO date 943819 US Equity was on 9/8/2017?" However, it's truly the management that lack of empathy that creates an environment that makes the desk an inky black hole where every molecule of light/joy cannot escape. A few examples include: -Time off has to be asked 120 days in advance no matter the situation during the holidays/summer -No breaks (including the bathroom) are to be given if the queue is busy -Genuine disregard for the emotions, aspirations, and general well being of employees. Ever read 1984?

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CEO approval
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Cons

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4.0
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Recommend
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Pros

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