Great Place to Work No More - Support Staff Booth Employee Review

The company once stood out for its strong culture and clear vision. It fostered inclusivity, open communication, transparency from leadership, and a genuine sense of purpose. It wasn’t just a job, it was a place you could be proud to be part of, knowing that your voice mattered and your values aligned with the organization’s vision and mission. But by 2024, that began to change drastically. The culture deteriorated almost overnight. What was once a people-first environment shifted to a numbers-driven mindset. Layoffs and redundancies became the norm. The arrival of new directors and managers changed everything, decision-making became top-heavy, and employee well-being took a backseat. Today, the company feels like a typical call center , rigid, metrics-obsessed, and transactional. The heart and soul that made it different are gone. What’s most disheartening is the disconnect between reality and what leadership continues to present online. They speak of listening, culture, and values on platforms like LinkedIn, but those are just buzzwords now, a curated image that doesn’t reflect the real internal experience. It’s no longer a company I can recommend. The values it once lived by have been replaced by politics, fear, and control. It has become unrecognizable, and that’s the saddest part.