Toxic place to work - Customer Success Partner BrightBytes Employee Review

1.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

+ kind, mission-driven colleagues working on the ground

Cons

- a toxic place to work -leadership and mid-level management are secretive, gossipy and duplicitous. - constant turnover of talent-- good people are consistently forced out for personal/political reasons, and hiring and firings are random. - for non-technical jobs, compensation is below market rate, even for ed tech. Customer Success/Account Managers/inside sales are all at least 10k below what they should be. - similarly, performance bonuses are laughably small and practically unattainable. - Hired for an entry-level position? Be prepared to stay there for the indefinite future, regardless of your skills, contributions, or what your manager tells you. - Inconsistent expectations and values across teams. Some teams are mercilessly micro-managed while others are given more flexibility to deliver results. Some people can order expensive, unnecessary equipment, others are penalized for requesting basic tools. - There are a host of other issues: the physical office itself is disgusting and falling apart, the org offers very few perks that are otherwise standard for tech, snacks are garbage, etc, but these factors are all secondary to the toxic culture.

Explore other reviews about BrightBytes

5.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

It was great. Miss the team.

Cons

It was bought and many people laid off

4.0
Mar 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a good experience working at BrightBytes. The environment offered valuable learning opportunities and exposure to different aspects of the business. The mission was compelling, and I appreciated working alongside some talented colleagues..

Cons

The company had some growing pains that come with most early stage startups. Sometimes the communication and priorities from leadership were unclear.

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