Awful, intense, entitled, unreasonable managers & Team leaders - Claims Handler Broker Direct Employee Review

2.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Small office, easy work and free juice.

Cons

Managers and team leaders lose all their humanity and actively act against you unnecessarily. Choosing to deal negatively or refusing to help/explore amicable ways to handle their employees.

Explore other reviews about Broker Direct

4.0
Jul 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very caring about staff and ensure that everyone is well looked after. Extremely pleasant place to work

Cons

Could be a little more flexible with working from home in some departments

1.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Free parking is really the only useful benefit however this is standard with most places I’ve previously worked.

Cons

No work life balance, if you have an appointment or need to take time off with kids/dependants, you have to take it as holiday or make the time back. You can’t even take as unpaid. Feels like you constantly are in the office. Benefits are terrible in comparison to the market Senior management micro manage, even when the team are hitting target. Not interested in change or staff retention. Felt very computer says no Egos for some managers Very belittling toxic experience Some team leader training on soft skills wouldn’t go amiss. As a manager, being pulled up on when I’ve been to the toilet and placed myself in a specific code (despite not being phone based) felt extremely undermining

See reviews by: Helpful|Rating|Date|All