Customer Support Manager - Support Manager Bug Busters Employee Review

1.0
Oct 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Good salary, bonus, and hours

Cons

CEO he would curse you out & then the couldn’t afford to keep me after getting a awesome review from CFO. He came in laid me off 2 days later. Then hired someone for 20k a year less. They never have a manager that makes it a year. I made 1 year & terminated. I always get notifications from indeed that the company is hiring a manager it seems to be every six months or so that they are looking for someone. Horrible company, treat their employees and their technicians horribly. To the point that one of the employees was actually going to fight the CEO for the way that he was cursing him out. Avoid this company at all cost! And expect to pay the majority of the cost for your health insurance.

Explore other reviews about Bug Busters

5.0
Aug 16, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great family company. PTO is very generous

Cons

None that comes to mind

2.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

No gas cost (company vehicle) Low hours Easy to schedule time off Isolated outdoor work Technician CE hours are weekly/monthly

Cons

Pay is subpar Turnover rate is impressively high. Learn new names every quarter. Unpreventable reservices CSRs (uneducated, some even In a different country) actively schedule services they aren't trained on Employee moral is LOW including management who are visibly drained Raises are nonexistent.

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