Disapointing experience - Anonymous employee Bug-Tracker Employee Review

Great people to meet with. Easy to enter, easy money

I saw it! I saw a guy from LOC department staring at some sort of oracle scripts. Then I asked him what is this weird language and he told me that it's Thai. I asked him again, hey, you don't look like a Thai guy, can you really read it. No I can't, I'm Russian, they just asked me to compare the text displayed with the text files character by character because they don't have a Thai tester, he told. You work on-call which means your bi-weekly pay is around 250 -300 pieces. Sometimes you don't have any job for 4-6 weeks then you work 3-4 days and then 2-3 weeks of down time. HR lies to you promising some hours "next week". Management's creed is to take the money from the clients and then hide away in their offices leaving the leads to fend for themselves. Chaos is everywhere - old equipment, broken cables and screens, recurrent network issues. No training provided, the leads who have no idea what to do because they became the leads without any testing experience after 4 months of work at BT.

Bug-Tracker is a great place to work because the work is relatively easy and they usually send their testers to work for some of the their large clients. For anyone who wants to work in gaming or QA, this is a great place to start off.

Working at Bug-Tracker means you're on-call. Majority of the time, they will call you the evening before to let you know if you are working the next day. Therefore some may find it difficult to make plans during the week. It is a system that should be improved, because they have a high turn-over rate. If they send you to work for a client, you usually work 40 hours a week. The basis on how they choose who to call for a project is a bit sketchy, they say it is based on performance.