Run - Anonymous employee Built In Employee Review

1.0
Jan 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great!

Cons

Everything, honestly everything. Every bad review on here is real. The good ones occurred because the CEO asked current employees to post good reviews to attract talent.

avatar
Built In Response
7y
Hello and thank you for your review. We agree - we are truly fortunate to have great people on our team! Regarding your constructive feedback: 1. It’s true that from time to time, our people team has encouraged our employees to post reviews if they're so inclined. However, we also stress that they should provide honest and real feedback. We want to ensure that candidates considering employment with Built In have the opportunity to learn more about us so that we can be sure this is the right place for them (and vice versa!). We ask our employees not to sugar-coat their reviews - we want everyone who writes a review to write something authentic, that reflects their true perspective and experience. 2. We are committed to continuously enhancing our culture, especially as we continue grow. In fact, we recently rolled out updated company values. One of my personal favorites is "Leading with Solutions: Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up." In this spirit, I encourage you to share with us how you feel we can better focus on our culture. If you're uncomfortable addressing this directly with your manager or with me, please consider providing a suggestion via our anonymous online tool, OfficeVibe.

Explore other reviews about Built In

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiable workplace. Great cowokers. Great in-office benefits.

Cons

Work can be repetitive at times.

5.0
Oct 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel consistently challenged and engaged by the work. There’s always something meaningful to contribute to. Leadership invites open, honest conversations when something isn’t working. Feedback is taken seriously and followed up on. New ideas are actually implemented. I’ve seen multiple suggestions from teammates evolve into real projects within a few months. Collaboration across departments is excellent. Marketing, product, and engineering work closely together instead of operating in silos. That collaboration helps everyone see how their work fits into the company’s larger goals. The leadership does set bold, multi-year goals (e.g. doubled revenue targets, new product verticals) and then backs them with resources. Strategy isn’t static, but the shifts are usually in response to validated data (metrics, customer feedback, market changes) rather than whim. Communication is improving: we’ve had more frequent all-hands Q&A sessions, departmental “town halls,” and Slack threads where execs directly respond.

Cons

Because the company is scaling fast, roles sometimes evolve quicker than job descriptions, which can feel murky during transitions.

See reviews by: Helpful|Rating|Date|All