No metrics on performance - Anonymous employee Bulgari Employee Review

2.0
Jun 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I particularly enjoyed the customer-focused environment and the professionalism of some oversea colleagues, always ready to go for the extra mile in order to make customers happy.

Cons

As with many other big companies, it takes a lot of time to improve or re-engineer processes because of the many approval layers and pre-existing procedures. Also, in my experience projects were often delayed because of poor inter-departmental alignment and communication. Most importantly, what I suffered the most is the lack of performance metrics - with the exception of sales. In fact, management was always too focused on revenues, and other important matters, such as the development and coaching of employees were left behind. For instance, I had one-to-one meetings with my manager only twice or trice a year... Or we did not have any KPI or performance metrics in the department I worked in.

Explore other reviews about Bulgari

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about sucking and what not to do.

Cons

I recommend not sucking to everyone.

1.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The brand carries prestige, and the product speaks for itself. Some coworkers were genuinely talented and supportive. I was given the opportunity to travel to Rome for a brand event—an experience I remain grateful for, despite the surrounding dysfunction.

Cons

Emotionally unsafe and psychologically destabilizing work environment created by boutique-level management. • High-performing employees are praised early on, then slowly undermined once they become visible or self-sufficient. • Questions are met with condescension, sarcasm, or outright retaliation. • Time off is initially approved, then weaponized later or used against you. • Leadership contradicts itself regularly and creates confusion—only to punish the fallout it caused. • Favoritism is blatant, and client hoarding by management is routine. • Public shaming, verbal snapping, and private gaslighting are normalized. • I was hired at a lower wage than newer, less experienced employees. When I brought it up, management falsely claimed we weren’t allowed to discuss pay. Multiple employees raised concerns to HR. Nothing changed. Those who spoke up were eventually pushed out or ignored. It’s a culture of fear—not excellence.

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