It was OK while it lasted - Customer Support Agent Bullguard Employee Review

5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun people, good atmosfere and office

Cons

It was sold and incorporated into a corporation

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2.0
Aug 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The HR department seems to do a decent job so far. From what i saw if you kiss the right bottom at the right moment you will maybe get to travel abroad on the company's money.

Cons

If you are mediocre at what you do or unprofessional or you just like to bully your colleagues without being punished or you are all these three combined this is the place for you, you will receive a decent pay, a pat on the back and even a bonus from time to time, the sky is the limit. Unfortunately these are not isolated cases, bullying maybe, but being mediocre and unprofessional is the way to go at Bullguard. There still are a few good people left there but they are being marginalized, some of them even serve as escape goats for others' failure. How is this possible? Hard to say...The top level management doesn't seem to care much for anything other than the revenue which is not doing very well of course. It's a vicious cycle. Or they probably understand that things are so rotten by now that they will probably have to fire 90% of the company in order to fix things. The company main office in Bucharest feels like you are in a call center and the location is just awful. If you are good at what you do avoid Bullguard, life is too short :)

3
4.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Work environment, flexibility, no pressure. Genuinely fun and pretty much friendly people. Good paychecks also.

Cons

Some of the employees prefer to keep to themselves, it takes time to integrate yourself in groups (and I'm a very sociable guy). Also if you do not know how to manage your own time and priorities you might get pretty confused, nobody spends any time on tours or explaining how things work.

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