Their understanding of empathy is ironic - Deputy Manager Butlins Employee Review

2.0
Aug 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Can make good friends of same age range, social lifestyle Good tips Uniform and laundry service Team diner Discounts on park Fast progression Good training and initiation for new team

Cons

50 hour+ weeks on your feet running about the restaurant like a lunatic Heavy staff turnover leading to often working with either miserable staff or inexperienced Angry guests Higher expectations than necessary Lack of positive mentors, everything they taught on Roadmap seemed to go out the window once you were a month in Managers seem stressed and unhappy

Explore other reviews about Butlins

5.0
Jan 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Job satisfaction, You meet new people.

Cons

its hard work and a lot of chalets to clean.

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no real pros

Cons

Minimum wage, what that says is that if they could pay you less, they would. Minimum wage means a bad employer. If an employer only makes the minimum effort to pay employees, why would those employees have any incentive to put in anything other than minimum effort to the job? Think about that before you apply because that's who you'll be working with. They regularly break established employee rights and say "Oh that's an ideal world" as a defence. No Butlin's it's the LAW. As an example, they stopped supplying vital PPE aprons, their excuse being "They don't use them at Minehead". They should have been prosecuted for that alone. They actually had a sign on the wall that said, and I'm not kidding here. "Employees may not leave until all their tasks have been completed". Seriously, I even took a picture of it. On several occasions they completely lost all hot water, And they expected us to continue cleaning equipment with cold water. The restaurant should have been shut down. The sanitation violations alone there were ridiculous. I suffered prolonged physical and mental abuse by other employees. Management knew what was happening and they did nothing, just looked the other way, absolutely despicable. I am still suffering with mental health issues today as a result.

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